Our Conditions for Returns:
- We only accept returns up to 15 Days after Delivery date. (Restock Fee Waived / Subject to change)
- Sealed and Unopened Returns: Possible Exchange Available.
- Exchanges are subject to additional Shipping Fees!
-You must Contact US FIRST via EMAIL or PHONECALL or TEXT for prior authorization for any Return!
-You must send a picture of the product you wish to return to insure the product is eligible!
-Any Product returned without notice will be destroyed!
- Please contact our customer-service if you plan to return a product! 609-202-6880
Orders that are placed and paid for before 12:00 pm EST will be shipped the same day.
We urge you to buy a 2 oz pack to test out any products before making a larger order.
Sorry for any Issues this may cause for anyone.
We have had TOO MANY bounced checks and cannot RISK any more LOSS.
Our 2 oz packs always reflect the inventory that is in production at that time and have corresponding batch numbers.
- Please contact our customer service for any questions regarding batches. 609-202-6880
*Any Abuse of our Return Policy will result in a blacklisting for our store.
If this is your First order by E-Check there will be a 7 day clearance on ALL New E-Checks!
God Bless and thank you for your understanding!
We offer FREE SHIPPING for ALL orders for the FIRST ATTEMPT TO SHIP!
Please be sure to enter your SHIPPING ADDRESS CORRECTLY in our system.
Our system AUTOMATICALLY TRANSFERS what YOU ENTER on to a SHIPPING LABEL!!!
If YOUR ORDER is RETURNED to our facility due to an error in the address entered,
YOU will be HELD RESPONSIBLE for a SHIPPING FEE to ship your order out again! (First Class- Variable Fee according to weight of package)
(Express- $24.00)COD orders will also include another fee PLUS (Variable fee according to order amount)
This is why we CANNOT answer any questions about Kratom and why kratom has to be handled and sold properly.
We do not advise Kratom use during pregnancy!!!
Email us for Any questions:firstname.lastname@example.org
After a lot of Time, Hard Work, and Support from our Customers We have Become AKA GMP Approved!
Regular Shipping will be Monday through Friday as usual.
Frequently asked questions
All orders will be shipped from our U.S. warehouses.
When will be a restock available?
We will post restock updates always on the front page.
Do we ship to Canada?
Currently we do not ship to Canada.
Do you offer support over phone?
YES. We do offer support over phone. We will also never ask you for any kind of private data or credit-card number over phone.
Customer Service line:(609)202-6880
Do we offer free samples?
No, please check out the 2 oz packs on our website.
The product I have received does not look like on the pictures on your website. Is this a mistake?
Please be assured that our warehouse labels all strains correctly. The pictures on our website are examples only and might not reflect the exact same color as the product you receive.
Do we resell returned items? For a cheaper price?
No. Unsealed return-items won't be sold again due to our quality-regulations
Do we ship in discrete packaging?
For Advocacy Information please contact below:
All of our products are processed and tested through a Co-Packer.
Please be assured that all of our products undergo through strict control processes, in order to assess its quality and ensure steady and highest possible product standards with all of our products.
Are there non-shipping related charges when ordering from outside of the USA?
Yes, there may be customs taxes and duties when ordering from outside of the USA. It is the responsibility of the buyer to determine if there will be any extra charges, and also the responsibility of the buyer to pay any such charges. It is not up to Christopher's Organic Botanicals to determine whether or not there will be any duties or taxes, nor are we liable for paying any of these extra charges.
ALL VETERAN'S GET A SPECIAL DISCOUNT .
PLEASE CONTACT 609 202 6880
Must be 18 years of age or older to enter this website. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any diseases. No medical claims are made or validated. Always consult a physician before taking a new supplement. Kratom is "GRAS" by the 8 factor analysis submitted by the American Kratom Association on 11/28/16. You are responsible to understand the laws in your state regarding Kratom. COB has no control over the reviews left on the site and are the property of the reviewer who left them and not COB. All GMP practices are used for manufacturing of these products. All SOP's, MMR's and BR's are preformed in accordance with 21 CFR 111.
Consult your healthcare professional prior to use if you have or suspect a medical condition. If you are under medical supervision, are using anti-depressants, anti-anxiety medications, diabetes medications, narcotics, blood pressure medication, sedatives, tranquilizers or asthma medication, seek the advice of your healthcare professional prior to use. Do not use if you are pregnant, lactating or under the age of 21!. Do not take when operating machinery or driving. Keep out of reach of children!