Our conditions for returns:
- We only accept returns up to 3 weeks after delivery.
- Sealed and unopened returns: Exchange available.
- Please contact our customer-service if you plan to return a product!
Orders that are placed and paid for before 12:00 pm will be shipped the same day.
Saturday orders will be shipped same day when placed and paid for before 10:00 am
We urge you to buy a 2 oz pack to test out any products before making a larger order.
Our 2 oz packs always reflect the inventory that is in production at that time and have corresponding batch numbers.
- Please contact our customer service.
*Any abuse of our return policy will result in a blacklisting for our store.
If this is your First order by echeck there will be a echecks may be held up for to 7 days for clearance for first time orders, especially due to holidays.
5 day clearance on ALL New E-Checks!Sorry for any Issues this may cause for anyone.
We have had TOO MANY bounced checks and cannot RISK any more LOSS.
God Bless and thank you for your understanding!
This is why we CANNOT answer any questions about Kratom!
We do not advise Kratom use during pregnancy!!!
WE WILL BE CLOSED MAY 23RD-PLEASE ORDER IN ADVANCE-GOD BLESS
Email us for Any questions:email@example.com
After a lot of Time, Hard Work, and Support from our Customers We have Become AKA GMP Approved! https://www.americankratom.org/abou-aka/akagmpprogram.html
We will be Observing summer hours starting May 18th- September 7th.
We will NOT be shipping On Saturdays during this time!
We will resume weekend shipping on Saturday September 14th!
May 18th Will be the Last saturday shipping date for the summer!
Regular Shipping will be Monday through Friday as usual.
Frequently asked questions
Where we ship from?
All orders will be shipped from our U.S. warehouses.
When will be a restock available?
We will post restock updates always on the frontpage.
Do we ship on Saturday?
Yes we do
Do we offer express service?
Yes, at an added cost as per courier.
Do we ship to Canada?
Currently we do not ship to Canada.
Do you offer support over phone?
YES. We do offer support over phone. We will also never ask you for any kind of private data or credit-card number over phone.
Customer Service line:(609)202-6880
Do we offer free samples?
No, please check out the 2 oz packs on our website.
The product I have received does not look like on the pictures on your website. Is this a mistake?
Please be assured that our warehouse labels all strains correctly. The pictures on our website are examples only and might not reflect the exact same color as the product you receive.
Do we resell returned items? For a cheaper price?
No. Unsealed return-items won't be sold again due to our quality-regulations
Do we ship in discrete packaging?
For Advocacy Information please contact below:
All of our products are processed and tested through a Co-Packer.
We do not publish our lab-results to general public since every batch is individual. Please be assured that all of our products undergo through strict control processes, in order to assess its quality and ensure steady and highest possible product standards with all of our products.
Are there non-shipping related charges when ordering from outside of the USA?
Yes, there may be customs taxes and duties when ordering from outside of the USA. It is the responsibility of the buyer to determine if there will be any extra charges, and also the responsibility of the buyer to pay any such charges. It is not up to Christopher's Organic botanicals to determine whether or not there will be any duties or taxes, nor are we liable for paying any of these extra charges.
Keep in mind postal holidays!
ALL VETERAN'S GET A SPECIAL DISCOUNT .
PLEASE CONTACT 609 202 6880